{"id":9040,"date":"2020-06-10T23:00:21","date_gmt":"2020-06-11T03:00:21","guid":{"rendered":"http:\/\/nycphantom.com\/journal\/?p=9040"},"modified":"2020-06-10T23:00:23","modified_gmt":"2020-06-11T03:00:23","slug":"quickbooks-pro-2013-firewall-issue","status":"publish","type":"post","link":"http:\/\/nycphantom.com\/journal\/?p=9040","title":{"rendered":"QuickBooks Pro 2013 Firewall Issue"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">QuickBooks unable to open shared file on the network, giving error H202, H203, etc. or some other kinds of error like \"the host computer is sharing but some how unable to access...\"<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Firewall is the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On both host and client (not sure if necessary to do both, but I did both anyway):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Allow TCP ports: <strong>QuickBooks 2013:<\/strong>\u00a08019, 56723, 55353-55357 for both inbound and outbound.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Details from a now<a href=\"https:\/\/www.qbdeal.com\/quickbooks-enterprise-blog\/586-recent-updates-to-windows-and-internet-explorer-could-cause-problems-for-quickbooks.html\" target=\"_blank\" rel=\"noreferrer noopener\"> defunct site<\/a>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As you may recall, there was a vulnerability found in Internet Explorer in many versions. This vulnerability was patched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What we are seeing now is that in some cases, the patch and update to the Windows Firewall, is shutting off ports which are required for the QuickBooks Pro, Premier, and Enterprise editions to operate in Multi-user mode.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The issue can present itself with error&nbsp; codes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Error H101, H202, H303, or H505: when opening your company file<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you open a company file in multi-user mode, you see an error:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You're trying to work with a company file located on another computer, and this copy of QuickBooks can't reach the server on that computer.&nbsp;<strong>(H202)<\/strong><\/li><li>You're trying to work with a company file located on another computer, and that computer needs additional installation and setup.<strong>&nbsp;(H101, H303, and H505)<\/strong><\/li><li>It appears that the QuickBooks software on computer [server name] is set up to allow shared connections to the company file, but the QuickBooks software on your computer is unable to communicate with it.&nbsp;<strong>(H202)<\/strong><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We are finding that this can be the result of a set of firewall ports being closed in the Windows Firewall configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There has been some success with manually creating an inbound and outbound rule to allow these ports .<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perform the following on each computer:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Hover the mouse in the upper or lower right-hand corners and select&nbsp;<strong>Settings<\/strong><\/li><li>Click on&nbsp;<strong>Control Panel<\/strong>&nbsp;and choose&nbsp;<strong>Windows Firewall<\/strong><\/li><li>On the left, click on&nbsp;<strong>Advanced Settings<\/strong><\/li><li>On the left, right-click on&nbsp;<strong>Outbound Rules<\/strong>, and choose&nbsp;<strong>New Rule<\/strong><\/li><li>Choose&nbsp;<strong>Ports<\/strong>&nbsp;and click&nbsp;<strong>Next<\/strong>.<\/li><li>Select&nbsp;<strong>TCP<\/strong>&nbsp;and in the&nbsp;<strong>specific local ports&nbsp;<\/strong>box, enter in the following ports:<ul><li><strong>QuickBooks 2014:<\/strong>&nbsp;8019, 56724, 55358-55362<\/li><li><strong>QuickBooks 2013:<\/strong>&nbsp;8019, 56723, 55353-55357<\/li><li><strong>QuickBooks 2012:<\/strong>&nbsp;8019, 56722, 55348-55352<\/li><li><strong>QuickBooks 2011:<\/strong>&nbsp;8019, 56721, 55343-55347<\/li><li><strong>QuickBooks 2010:<\/strong>&nbsp;8019, 56720, 55338-55342<\/li><\/ul><\/li><li>Click&nbsp;<strong>Next<\/strong>&nbsp;and select&nbsp;<strong>Allow the Connection<\/strong>.<\/li><li>Click&nbsp;<strong>Next<\/strong>&nbsp;to enter a name in the name field (for example, \"QuickBooks ports\" ) and click&nbsp;<strong>Finish<\/strong>.<\/li><li>Repeat steps 1-7 for the&nbsp;<strong>Inbound Rules<\/strong>.<\/li><li>Open QuickBooks in multi-user mode.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a third party antivirus\/firewall program, you may need to&nbsp;<a target=\"_blank\" href=\"http:\/\/support.quickbooks.intuit.com\/support\/Articles\/SLN41458\" rel=\"noreferrer noopener\">configure any other firewall or antivirus software<\/a>.&nbsp;<strong>Note<\/strong>: For a temporary solution, you may disable the anti-virus\/firewall program to identify it as a problem and make sure to re-enable it when you're done with the test. If the error persists, continue to step 3 (Ping the Server Computer).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For Windows Vista\/Windows 7\/Windows Server 2008<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perform the following on all computers:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Click the&nbsp;<strong>Start<\/strong>&nbsp;menu and enter&nbsp;<strong>firewall<\/strong>.<\/li><li>Click on&nbsp;<strong>Windows Firewall with Advanced Security<\/strong>.<\/li><li>On the left side, right-click on&nbsp;<strong>Outbound Rules<\/strong>, and choose&nbsp;<strong>New Rule<\/strong>.&nbsp;<strong>Note:&nbsp;<\/strong>It's a little tricky, you have to left-click&nbsp;<strong>Outbound Rules<\/strong>&nbsp;first to highlight it, then right-click on it.<\/li><li>Choose&nbsp;<strong>Ports<\/strong>&nbsp;and click&nbsp;<strong>Next<\/strong>.<\/li><li>Select&nbsp;<strong>TCP<\/strong>&nbsp;and in the&nbsp;<strong>specific local ports&nbsp;<\/strong>box, enter in the following ports:<ul><li><strong>QuickBooks 2014:<\/strong>&nbsp;8019, 56724, 55358-55362<\/li><li><strong>QuickBooks 2013:<\/strong>&nbsp;8019, 56723, 55353-55357<\/li><li><strong>QuickBooks 2012:<\/strong>&nbsp;8019, 56722, 55348-55352<\/li><li><strong>QuickBooks 2011:<\/strong>&nbsp;8019, 56721, 55343-55347<\/li><li><strong>QuickBooks 2010:<\/strong>&nbsp;8019, 56720, 55338-55342<\/li><\/ul><\/li><li>Click&nbsp;<strong>Next<\/strong>&nbsp;and select&nbsp;<strong>Allow the Connection<\/strong>.<\/li><li>Click&nbsp;<strong>Next<\/strong>&nbsp;to enter a name in the name field (for example, \"QuickBooks ports\" ) and click&nbsp;<strong>Finish<\/strong>.<\/li><li>Repeat steps 1-7 for the&nbsp;<strong>Inbound Rules<\/strong>.<\/li><li>Open QuickBooks in multi-user mode.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>QuickBooks unable to open shared file on the network, giving error H202, H203, etc. or some other kinds of error like \"the host computer is sharing but some how unable to access...\" Firewall is the issue. On both host and &hellip; <a href=\"http:\/\/nycphantom.com\/journal\/?p=9040\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-9040","post","type-post","status-publish","format-standard","hentry","category-technical"],"_links":{"self":[{"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/posts\/9040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9040"}],"version-history":[{"count":1,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/posts\/9040\/revisions"}],"predecessor-version":[{"id":9041,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=\/wp\/v2\/posts\/9040\/revisions\/9041"}],"wp:attachment":[{"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9040"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/nycphantom.com\/journal\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}