During start up, this keeps popping up...as if trying to install something, gathering information, and then asking for CD on one client's computer. Cannot find the uninstallation icon anywhere including Add/Remove programs in Control Panel.
But thanks to a forum, the uninstallation can be done under the BlackBerry Desktop Software Uninstallation process in Control Panel -> Add/Remove Programs -> BB Desktop Software -> Modify -> Check Media Manager -> continue...if asked to insert BlackBerry Desktop Software CD/msi file, one must make sure to use the same BlackBerry installation CD as the last time, it may be possible to download the right version off BlackBerry's website, but after trying to download different versions with and without media support, I gave up to try further (multilanguage/English). I looked around for the CD and it worked.