A client inherited an Avaya Merlin Legend PBX phone system. I have to be the tech not only for computer networking but this dinosaur as well.
Took a long long time in research and online forums for me to gradually grasp the whole idea behind this old system.
This is a Magic R4 processor with two 408 MLX cards. 4 new trunk lines added via Verizon. I am to finish the job.
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WinSPM v.9 installed (Upgraded from v.2 to v.3 to v.4...-but hey, as long as it works, v2 is not easy to find on the site). Had hard times using the default password "craftr4" to sign on remotely (via modem on external phone). So had to order the 355AF adapter which is a Serial DB9 (RS232) to RJ45 converter. Thanks to gkar I have this pinout table:
Mod Plug to 9 DB = To Avaya 355AF adapter to DB 9
1 blue to 9
2 orange to 1, 6, 8
3 black to 4
4 red to 5
5 green to 2
6 yellow to 3
7 brown not used
8 white not used
This is direct connection from the Serial port DB9 of a PC to RJ45 Admin Port on the PBX processor, which requires no password. Worked like a charm!
With this connection, I used Standard SPM mode to print out the System Setup report (not easy to find, but thanks to TouchToneTom on aucommunity.com.
Apparently, after realizing the Next Page '>' button on the console, especially under Print, I could read and learn a lot about our system and figure out many other things.
Setting the password back to 'craftr4' (It is logical to assume that the password has been changed before) didn't work with the external connection during my first trials. But after learning to read the password from the system, I couldn't believe that it's still 'craftr4', and voila, external connection worked as well now. Why I could log-in externally now and couldn't before is still a mystery for me.
Now I have copied the Operator to another Extension so the rings are 'louder', as requested.
Apparently port 8 is used for some Music On Hold feature, keeping the 8th trunk from working normally. I just need to find a way to remove that MOH on that port.
Thanks to TouchToneTom and aucommunity, I have the lights I need to further explore this remarkable system.
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Although I am quite familiar with its basic function and configurations
now, I still prefer Broadview's VoIP Control Panel system. But I
must admit, figuring out the PBX system is like those old fun days
playing with electronics.