Pyramid TimeTrax EZ Issue

Lately, we've had problems twice with the TimeTrax recorder at work. It can still be pinged but the software (ver. 4.3.1) cannot reach it. Something about communication ports being not available.

I believe during the first time, I tried to reset the recorder, changing its IP, and perhaps restarting the server, in order to solve the solution. As with the second time (yesterday), I tried to solve it avoiding to restart the server, did not work. Since I didn't want to restart the server, it took me a long time to resolve it. I even called the customer support but they said it they don't support their software on the server. And if I were to upgrade or recover a lost copy, we need to pay $175 for the new version, which is supposed to have more net configuration feature.

Solution:

I noticed with netstat -a, a lot of UDP ports were listed. So, I thought it was the cause. A search online led me to find a way to close those ports: net stop dns, and, net start dns. Simply stopping the dns works already.

Other than that, I should look into what these latter commands really do.

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